Christmas Delivery & Returns
Our small team at &Daughter will be attempting a little rest-bite over the Christmas holidays, and will be closing our laptops from Wednesday 23rd December - Monday 4th January. The website will still be running as normal over this time. However, for all customer service enquiries, emails will be checked intermittently and we will do our best to reply to anything extremely urgent, however please be aware of our office closure, and that responses will be slower, and we will likely get back to your email from Monday 4th January. Any returns, please register your return in our Returns Portal. You will receive a confirmation of receipt of your return request and further instructions will be sent on our return to the office on Monday 4th January. We hope you have a very Merry Christmas and a Happy New Year! Warmest Wishes, &Daughter xxx
Orders placed between Thursday, December 24th & Monday, December 28th will be dispatched on Tuesday, December 29th. Orders placed between Thursday, December 31st & Friday, January 1st, will be dispatched on Monday, January 4th. Please be aware this is an extremely busy time of the year, so it may take slightly longer than usual for your item to be delivered. Any queries on orders placed within this time, will be answered from Monday, January 4th.
Returns - In addition to our standard 14 day returns policy, we offer an extended Christmas returns policy to make gift purchasing even easier. Orders placed from Wednesday, December 4th, 2020 will be eligible for a refund if they've been registered in our Returns Portal before midnight (GMT) Monday, January 4th, 2020. You will receive a confirmation of receipt of your return request and further instructions will be sent on our return to the office on Monday, January 4th.