Christmas Delivery & Returns
For delivery before Christmas, here are our order cut-off dates. We recommend though, where possible that orders are placed in advance of these to absolutely guarantee delivery!
UK: Tuesday 19th December by 1pm GMT
Europe and USA: Friday 15th December by 1pm GMT
International: Thursday 14th December by 1pm GMT
Orders placed between Friday December 22nd & Wednesday, December 27th will be dispatched from Wednesday, December 27th.
Orders placed between Friday, December 29th & Monday, January 1st, will be dispatched from Tuesday, January 2nd.
Please be aware this is an extremely busy time of the year, so it may take slightly longer than usual for your item to be delivered. Any queries on orders placed within this time will be answered from Tuesday, January 2nd.
In addition to our standard 14-day returns policy, we offer an extended Christmas returns policy to make gift purchasing even easier. Orders placed from Monday, November 13th, 2023 will be eligible for a refund if they've been registered in our UK Returns Portal or International Returns Portal before midnight (GMT) Friday, January 5th, 2024. You will receive a confirmation of receipt of your return request and further instructions will be sent on our return to the studio on Tuesday, January 2nd.