Christmas Delivery & Returns


For delivery before Christmas, here are our order cut-off dates. Please note, due to planned strikes it is recommended to order before these dates.

UK: Tuesday 20th December by 1pm GMT

Europe and USA: Monday 19th December by 1pm GMT

International: Friday 16th December by 1pm GMT

Orders placed between Friday December 23rd & Wednesday, December 28th will be dispatched on Wednesday, December 28th.

Orders placed between Friday, December 30th & Monday, January 2nd, will be dispatched on Tuesday January 3rd.

Please be aware this is an extremely busy time of the year, so it may take slightly longer than usual for your item to be delivered. Any queries on orders placed within this time, will be answered from Tuesday January 3rd.


In addition to our standard 14 day returns policy, we offer an extended Christmas returns policy to make gift purchasing even easier. Orders placed from Monday November 21st, 2022 will be eligible for a refund if they've been registered in our Returns Portal before midnight (GMT) Thursday, January 5th, 2023. You will receive a confirmation of receipt of your return request and further instructions will be sent on our return to the office on Tuesday January 3rd.